COVID-19 UPDATE: Our practice is open under modified hours
To our Valued Customers,
The health and well-being of your pet is our top priority. As news of the coronavirus (COVID-19) in our community continues to develop, we are monitoring the situation closely.
At this time, we are open but are operating under modified business hours: Monday – Friday 8:00am – 5:00pm (we may close sooner if the schedule is not full). We are only seeing emergency/sick pet appointments and script refills at this time. We are still seeing after hour emergencies until 10:00pm.
While the CDC and other health authorities have indicated that dogs, cats, and other domestic animals are not considered at risk for contracting COVID-19, we are taking extra precautions to ensure the health and safety of humans within our facilities— notably our clients and staff. Keeping our practice “hospital-clean” has always been a priority for us, and we continue to do so. Additionally, for the safety of our team and your family we are monitoring CDC recommendations and will continue to increase our attention to cleaning frequency and methods accordingly. With this in mind, we are doing the following to limit contact. We ask that you call upon arrival and someone will meet you at your car. Our staff will then take a history on your pet and take them into our treatment area for an exam with the doctor. After the exam, someone will call you with the findings and discuss the treatment plan and give you a total cost. Once payment is finalized, we will bring your receipt, medication, and pet to you. Any medication pick ups, we ask that you call upon arrival. Medications can also be ordered through our online pharmacy at tricountyvet.vetsfirstchoice.
To our customers:
- If you are feeling ill or experiencing flu-like symptoms (fever, cough, shortness of breath, etc.) we kindly ask that you call us to reschedule.
- If your pet requires urgent care or has a medical emergency, and you are ill, please arrange for a trusted friend, neighbor, or healthy family member to transport your pet to our hospital. If you call ahead, we will gladly accommodate your representative and make appropriate arrangements.
If your pet requires urgent care after 10:00pm or has a medical emergency, the following critical care practice(s) will be assisting our patients:
2921 Douglas Road, Toledo OH, 43606
Thank you for your patience and cooperation. Let us all do our part to keep each other safe and healthy. We look forward to seeing you and your pet soon.
Your pet healthcare partners at Tri County Veterinary Clinic